No, as long as we can get admin access to your WordPress installation and FTP access to your server we can provide this service with any hosting provider.

Web hosting support does not extend to hacked websites. Altough we are happy to provide general assistance on best practices for keeping your site secure, malware removal is a specialist job and falls outside of our support remit.

We are able to identify and fix most hacking attempts. In the unlikly event that we unable to fix your website, we will recomend the next best course of action to help restore your website.

A website vulnerability is a weakness or misconfiguration in a website or web application code that allows an attacker to gain some level of control of the site, and possibly the hosting server. Most vulnerabilities are exploited through automated means, such as vulnerability scanners and botnets.

Malware, short for malicious software, is used to gather sensitive data, gain unauthorized access to websites and even hijack computers.

This will depend on the severity of the hack/attack, but most sites can be restored within 3 hours. We should be able to provide a timeframe of how long the process will take after reviewing your site.